For condos and HOAs
One unit’s problem is usually the building’s
Shared walls, bin rooms and garages connect every unit. We start with those and enter units only after notice.
Monitors go into the common areas first: garage corners, trash and recycling rooms, laundry rooms and the base of risers. If the readings point into a unit, the board or manager decides how access is requested.
Common areas first, units second
Written notice before we enter a unit
One monthly page for the board, not one invoice per complaint

What a board gets
Built for people who report to other owners
Counts by area
Garage, bin rooms, hallways and risers each get their own line, so you can see where a problem lives.
A unit notice
A short written notice a manager can post, saying when we will be in the building and which units.
A list of building fixes
Door sweeps, damaged screens, bin lids and leaks the readings point to, for the board to decide.
One contact
Riku reads the counts and answers the board. Wayan leads the visits.
A visit to a unit
What we do when the readings point inside
- 01
Notice
The board or manager sends our written notice. We never enter without it.
- 02
Look
We check the places the readings point to, usually the kitchen, bath and under sinks.
- 03
Fix and treat
We close gaps first. If a treatment is needed, we explain what and where before we apply it.
- 04
Report
The unit visit goes in the monthly page, without the resident’s name.
Questions
Condo and HOA questions
How much does monitoring cost?
It depends on how many units or rooms, how many monitors the building needs and how often we read them. We give you the number in writing after the walk-through. The cost page lists what moves it.
What do the monitors actually do?
They catch, count or log. Sticky cards hold crawling insects, stations show whether rodents visited and loggers record damp and warmth. They don't send anyone an alert in the night: we read them on our visits and put the counts in your report.
What about kids and pets?
Licensed applicators follow the product label, and we place monitors and stations where children and pets can't reach them or in locked housings. We tell you where and when to keep pets away, and the service report lists every product used. Ask for it any time.
Do you use organic products?
Where an OMRI-listed product will do the job, we can use it. Some jobs need something else, and we say so before we start. We never use the word organic about a visit as a whole.
Walk the building with us
Bring a manager or a board member. We’ll mark where the monitors would go.